FAQ

Yes. The travel book can be viewed offline from the mobile app. Your travelers only need to reconnect to the internet when you update the travel book, so the latest changes can sync to their device.

Yes, you can export the travel book directly to Canva.

Yes. You can create a travel book in your image, with your brand identity as well as your travel services, advice, and personalized messages.

Yes. You can adjust a proposal after sending it by editing it and updating the step. Your client then sees an updated version.

Yes. You can reuse your best addresses and proposals thanks to your personal catalog. This avoids starting from scratch for each trip and saves you time!

When your client makes a choice, you are notified in real time. You can then clearly track accepted or refused options directly in WayWiz.

Yes. You can edit an address saved in your catalog to keep your information up to date: description, address, price…

Yes. You can add an address directly to your catalog, even if it is not yet linked to a trip or proposal.

Yes. You can mark your favorite addresses to find them more easily and quickly reuse them in future trips.

Yes. Your client can manage their appointment from their traveler space in the app: they can reschedule it if needed or cancel it.

Yes. You can configure your slots around your organization: duration, available days and times, and appointment types.

Yes. Your client receives a reminder before the appointment, directly in the app.

Yes. You can create several versions of an estimate to compare different trip options and help your client choose what suits them best.

Yes. WayWiz lets you add deposits, discounts, and different payment methods directly in the estimate.

Yes. You can adjust an estimate after sending it if you need to correct information. You can then update it.

Yes. As soon as a payment is received, your amounts update automatically in your accounting follow-up, with no manual entry.

Yes. You can create invoices manually.

WayWiz helps you centralize your invoices, payments, and revenue to keep a clear follow-up. However, the tool does not replace the support of an accountant for your legal obligations.

Yes. You can change your style at any time if your visual identity evolves: logo, colors, typography. Your new trips will then automatically use your new identity.

No. Customization is only included in the Pro and Premium subscriptions.

Yes. Your visual identity also appears on the client side, from the organization step through to the travel book, to keep a result consistent with your brand.

Yes. You can share documents directly in the WayWiz messaging system, such as PDFs or photos.

Yes. Your client can also send you files from the app, so important documents are centralized in the same place.

Yes. Exchanges are centralized in WayWiz and attached to the client follow-up, to keep a clear history and avoid lost information.

No. The mobile app is free to download from the App Store and Google Play. Your clients can use it at no extra cost to follow their trip.

Yes. When you update the program or information in the travel book from WayWiz, the changes are synchronized in the client app.

Yes. The app lets your clients view important trip information offline. To receive the latest changes, they will need to reconnect to the internet.

Yes. WayWiz centralizes your workflow: client brief, estimate, proposals, travel book, payments, exchanges, and follow-up. The goal is to replace scattered tools with one workspace.

WayWiz is designed for quick onboarding. You can create a first file in a few minutes, then gradually configure your space according to the way you work.

The free trial lasts 14 days and does not require a credit card. If you do not want to continue, you do not have to do anything: no payment will be triggered automatically. Data retention and deletion are described in our Privacy Policy; the end of the trial does not start a paid subscription.

Yes. Your clients access their space through the WayWiz app, to find the trip organization and the travel book in the same place. Access is simple and free for them, via the stores.

Yes. WayWiz lets you centralize appointments, estimates, payments, proposals, exchanges, and travel books in one tool, without multiplying software.

Yes. You can contact the WayWiz team if you have a question, directly through support in the tool, and join the community to exchange, get help, and make onboarding easier.

No. Collaboration features are included in the Premium offer. The Pro plan remains designed for full solo use, while Premium allows several people to work on the same project.

Yes. Your partners need WayWiz access to collaborate with you on the relevant files. This keeps the workspace clear, secure, and organized. For those who only need to view the file, a link can be shared without account creation.

Yes. The Premium offer is designed to make it easier to work with several people on one trip file, with shared organization and better information follow-up.

You can try WayWiz free for 14 days, with no credit card. This lets you discover the tool, create your first files, and check whether it matches the way you work.

Yes. You can evolve your plan according to your needs: move from Starter to Pro if your business grows, or to Premium if you want to collaborate with several people.

If you are launching your business, the Starter offer is designed to help you structure your first files. If you already have regular activity, Pro is the most suitable offer to save time and centralize everything.

In Subscription settings, you can schedule cancellation at the end of your commitment with no additional fee, keeping normal monthly payments and access until that date; or leave earlier by paying back the difference between your historical flexible monthly price and historical committed monthly price for the monthly periods already paid and used. The rounded committed prices offer a discount of approximately 25%, depending on the plan. The calculation uses the exact difference between the two accepted prices: for Pro at €79 excluding VAT per month with a commitment and €105 excluding VAT without one, 4 monthly periods used mean an adjustment of (€105 − €79) × 4 = €104 excluding VAT. Once payment is verified and cancellation is confirmed, access continues until the end of the current paid month, followed by read-only access to data retained under the Terms. Future monthly periods are no longer charged. The calculation and access end date are shown before confirmation.

No. For subscriptions governed by the Terms dated 12 September 2026, the subscription then continues month by month and can be cancelled at the end of the current monthly period without a price adjustment. A new 12-month commitment requires your express agreement. Publishing the new Terms alone does not change contracts governed by an earlier version; any applicable change is presented to you under the relevant contractual conditions.

Yes. If your first subscription is still in its initial free trial, you can confirm cancellation before the first paid billing date without a price adjustment: trial days do not count as monthly periods used. Without a paid subscription, there is nothing to cancel.