Privacy policy

How WayWiz collects, uses, and protects personal data, and the rights you have to control it.

  1. Identity of the data controller

    The site waywiz.fr has as data controller WayWiz.

    Company: WayWiz (Sole proprietorship).

    Registration: 994 676 823 (Rennes).

    Registered office: 9 rue Copernic, 35220 Châteaubourg, France.

    For any request, you can contact us by email at contact@waywiz.fr and by post at 9 rue Copernic, 35220 Châteaubourg, France.

  2. Purposes of data processing

    Personal data is processed for Organization and planning of personalized trips, Sending quotes and handling information requests, Sending WayWiz-related communications with prior consent and Improving the user experience through cookies with prior consent.

    Collected data is only used for the purposes defined above.

  3. Legal bases for processing

    Performance of a contract: Data required to respond to quote requests, plan trips, and establish service agreements.

    Consent: Certain data, such as marketing email information, is collected only with the client's explicit consent.

    Legitimate interest: Improving the services offered and ensuring website security.

  4. Mandatory or optional nature of data collection

    Required data includes Last name, First name, Email address and Phone number.

    This information is necessary to prepare quotes and communicate as part of a travel-planning project.

    Without this data, WayWiz may be unable to provide the requested services.

  5. Types of data collected and categories of data subjects

    Identification data: Last name, First name, Email address and Phone number.

    Trip-related data: Travel preferences, Destinations and Travel dates.

    Data subjects: Clients requesting Travel Planner services or filling out a quote form and Website visitors who consent to the use of cookies.

  6. Data retention period

    Client data: Duration of the contractual relationship + 5 years after the end of the service.

    Commercial prospecting data: 3 years from the last contact.

    In accordance with applicable legislation.

  7. Conditions for deleting data

    You may request deletion of your personal data at any time.

    Response time: 30 days.

    Requests must be sent by email to contact@waywiz.fr.

  8. User rights

    You have the following rights: Right of access, Right to rectification, Right to erasure, Right to restriction of processing, Right to data portability and Right to object.

    To exercise these rights, contact WayWiz at contact@waywiz.fr.

  9. Complaints

    For any complaint, you can contact CNIL (French data protection authority).

    Website: https://www.cnil.fr.

    Postal address: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.

  10. Data security

    WayWiz implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

  11. Transfer of data to third parties

    Personal data is never transferred to third parties without prior consent.

    Transfer exceptions may apply in the following cases Where necessary to perform the requested service (transport, accommodation, etc.) and Where required by law.

  12. Changes to this privacy policy

    WayWiz reserves the right to modify this policy at any time.

    Users may be informed by email or by notice on the website when relevant.